Hp P2000 G3 Firmware Upgrade Problem
Answer/Solution FIX: This document explains the procedure to upgrade firmware of controller modules, expansion modules, and disks via SMU (GUI) and FTP (CLI). Updating firmware via SMU (GUI) TIP: To ensure success of an online update, select a period of low I/O activity. This helps the update complete as quickly as possible and avoids disruptions to host and applications due to timeouts. Attempting to update a storage system that is processing a large, I/O-intensive batch job will likely cause hosts to lose connectivity with the storage system. IMPORTANT:. If a vdisk is quarantined, resolve the problem that is causing the vdisk to be quarantined before updating firmware. If any unwritten cache data is present, firmware update will not proceed.
Until now I have seen no firmware update problem with MSA204x or MSA205x Systems and. HP MSA 1040/2040, P2000 G3 and. 3 thoughts on “ HPE MSA Upgrade ”.
Before updating firmware, unwritten data must be removed from cache. If the system’s health is fault, firmware update will not proceed. Before updating firmware, user must resolve the problem specified by the Health Reason value on the System Overview panel.
Section I-A: Updating controller-module firmware A controller enclosure can contain one or two controller modules. In a dual-controller system, both controllers should run the same firmware version.
Storage systems in a replication set must run the same firmware version. Navigate to the product model then select the Operating System (OS) and click the download button in the firmware section. To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below. A dual-controller system and the Partner Firmware Update (PFU) option is enabled, when user update one controller the system automatically updates the partner controller. If PFU is disabled, after updating firmware on one controller log into the partner controller’s IP address and perform this firmware update on that controller also. To update controller-module firmware: 1. Obtain the appropriate firmware file and download it to the computer or network.
If the storage system has a single controller, stop I/O to vdisks before starting the firmware update. Restart the Management Controller (MC) in the controller to be updated; or if PFU is enabled, restart the MCs in both controllers.
From SMU, in the Configuration View panel, right-click the system and select Tools, Update Firmware. The table titled Current Controller Versions shows the currently installed versions. Click Browse and select the firmware file to install. Click Install Controller-Module Firmware File. A dialog box shows firmware-update progress. The process starts by validating the firmware file:.
If the file is invalid, verify that the correct firmware file has been specified. If user did, try downloading it again from the source location. If the file is valid, the process continues. CAUTION: Do not perform a power cycle or controller restart during a firmware update. If the update is interrupted or there is a power failure, the module might become inoperative.
If this occurs, contact technical support. The module might need to be returned to the factory for reprogramming. Firmware update typically takes 10 minutes for a controller with current CPLD firmware, or 20 minutes for a controller with downlevel CPLD firmware. If the controller enclosure has attached enclosures, allow additional time for each expansion module’s Enclosure Management Processor (EMP) to be updated. This typically takes 2.5 minutes for each EMP in a P2000 enclosure or 3 minutes for each EMP in an MSA2000 enclosure. EMPs in D2700 or MSA70 enclosures must be updated separately. If the storage controller cannot be updated, the update operation is cancelled.
Verify that the correct firmware file has been specified and repeat the update. If this problem persists, contact technical support. When firmware update on the local controller is complete, users are automatically signed out and the MC will restart. Until the restart is complete, the SMU Sign In page will say that the system is currently unavailable. When this message is cleared, user may sign in. If PFU is enabled, allow 10–20 minutes for the partner controller to be updated. Clear web browser’s cache, then sign in to the SMU.
If PFU is running on the controller sign in to, a dialog box shows PFU progress and prevents it from performing other tasks until PFU is complete. NOTE: After firmware update has completed on both controllers, if the system health is degraded and the health reason indicates that the firmware version is incorrect, verify that the correct firmware file has been specified and repeat the update.
If this problem persists, contact technical support. Section I-B: Updating expansion-module firmware A drive enclosure can contain one or two expansion modules. Each expansion module contains an EMP. All modules of the same product model should run the same firmware version. Navigate to the product model then select the OS and click the download button in the firmware section.
To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below. IMPORTANT: Disable PFU before attempting to update the firmware. If PFU is not disabled, it will downgrade the firmware on the corresponding expansion module.
If this occurs, restart each SC. To update expansion-module firmware: 1.
Obtain the appropriate firmware file and download it to the computer or network. If the storage system has a single controller, stop I/O to vdisks before starting the firmware update. From SMU, in the Configuration View panel, right-click the system and select Tools, Update Firmware.
The table titled Current Versions of All Expansion Modules (EMPs) shows the currently installed versions. Select the modules to update. Click Browse and select the firmware file to install.
Click Install Expansion-Module Firmware File. Messages show firmware-update progress. CAUTION: Do not perform a power cycle or controller restart during the firmware update. If the update is interrupted or there is a power failure, the module might become inoperative. If this occurs, contact technical support. The module’s FRU might need to be returned to the factory for reprogramming.
It typically takes 4.5 minutes to update each EMP in a D2700 enclosure, 9 minutes to update each EMP in an MSA70 enclosure, 2.5 minutes to update each EMP in a P2000 enclosure, or 3 minutes to update each EMP in an MSA2000 enclosure. Wait for a message that the code load has completed. After updating firmware in an MSA70 enclosure, power cycle that enclosure to complete the update process. Verify that each updated expansion module has the correct firmware version. Section I-C: Updating disk firmware. Navigate to the product model then select the OS and click the download button in the firmware section.
To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below. A dual-ported disk can be updated from either controller. A single-ported disk that is in a vdisk or is a dedicated spare for a vdisk must be updated from the controller that owns the vdisk. Attempting to update a single-ported disk from the non-owning controller will not cause any change to the disk. Disks in single-ported MSA70 enclosures must be updated from the controller to which the MSA70 is connected. NOTE: Disks of the same model in the storage system must have the same firmware revision.
To update disk firmware 1. Obtain the appropriate firmware file and download it to the computer or network. Check the disk manufacturer’s documentation to determine whether disks must be power cycled after firmware update.
Stop I/O to the storage system. During the update all volumes will be temporarily inaccessible to hosts.
If I/O is not stopped, mapped hosts will report I/O errors. Volume access is restored after the update completes. From SMU, in the Configuration View panel, right-click the system and select Tools, Update Firmware. The table titled Current Versions (Revisions) of All Disk Drives shows the currently installed versions.
Select the disks to update. Click Install Disk Firmware File. CAUTION: Do not power cycle enclosures or restart a controller during the firmware update. If the update is interrupted or there is a power failure, the disk might become inoperative. If this occurs, contact technical support.
It typically takes several minutes for the firmware to load. Wait for a message that the update has completed. If the updated disks must be power cycled: a. Shut down both controllers. Power cycle all enclosures. NOTE: Load firmware to a Seagate 750GB Barracuda ES SATA drive, after spin-up it will be busy for about 50 seconds completing its update. Then it will be ready for host I/O.
Verify that each disk has the correct firmware revision. Updating firmware via CLI (FTP) TIP: To ensure success of an online update, select a period of low I/O activity. This helps the update complete as quickly as possible and avoids disruptions to host and applications due to timeouts. Attempting to update a storage system that is processing a large, I/O-intensive batch job will likely cause hosts to lose connectivity with the storage system. IMPORTANT:. If a vdisk is quarantined, resolve the problem that is causing the vdisk to be quarantined before updating firmware.
If any unwritten cache data is present, firmware update will not proceed. Before updating firmware, unwritten data must be removed from cache. If the system’s health is fault, firmware update will not proceed.
Before updating firmware, resolve the problem specified by the Health Reason value on the System Overview panel. Section II-A: Updating controller-module firmware A controller enclosure can contain one or two controller modules. In a dual-controller system, both controllers should run the same firmware version. Storage systems in a replication set must run the same firmware version. Navigate to the product model then select the OS and click the download button in the firmware section. To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below.
Hp Storageworks P2000
A dual-controller system and the PFU option is enabled, when user update one controller the system automatically updates the partner controller. If PFU is disabled, after updating firmware on one controller log into the partner controller’s IP address and perform this firmware update on that controller also. To update controller-module firmware: 1. Obtain the appropriate firmware file and download it to the computer or network. In SMU, prepare to use FTP: a.
Determine the network-port IP addresses of the system’s controllers. Verify that the system’s FTP service is enabled. (Use this command to enable FTP: set protocols ftp enabled) c. Verify that the user will log in as has permission to use the FTP interface. If the storage system has a single controller, stop I/O to vdisks before starting the firmware update. Restart the MC in the controller to be updated; or if PFU is enabled, restart the MCs in both controllers.
Open a Command Prompt (Windows) or a terminal window (UNIX) and navigate to the directory containing the firmware file to load. Enter: ftp controller-network-address For example: ftp 10.1.0.9 7. Log in as an FTP user. Enter: ftp controller-network-address For example: put T230R01-01.bin flash CAUTION: Do not perform a power cycle or controller restart during a firmware update. If the update is interrupted or there is a power failure, the module might become inoperative. If this occurs, contact technical support.
The module might need to be returned to the factory for reprogramming. NOTE: Attempting to load an incompatible firmware version, the message. Code Load Fail. Bad format image. is displayed and after a few seconds the FTP prompt is redisplayed.
The code is not loaded. Firmware update typically takes 10 minutes for a controller having current CPLD firmware, or 20 minutes for a controller having downlevel CPLD firmware. If the controller enclosure has attached drive enclosures, allow additional time for each expansion module (EMP) to be updated. This typically takes 2.5 minutes for an EMP in each P2000 drive enclosure or 3 minutes for an EMP in each MSA2000 drive enclosure.
Expansion modules in D2700 or MSA70 drive enclosures must be updated separately. NOTE: If user are using a Windows FTP client, during firmware update a client-side FTP application issue can cause the FTP session to be aborted.
If this issue persists try using SMU to perform the update, use another client, or use another FTP application. If the storage controller cannot be updated, the update operation is cancelled.
If the FTP prompt does not return, quit the FTP session and log in again. Verify that the correct firmware file has been specified and repeat the update. If this problem persists, contact technical support. When firmware update on the local controller is complete, the message Operation Complete is printed, the FTP session returns to the ftp prompt, and the FTP session to the local MC is closed.
Sap planning and consolidation. If PFU is enabled, allow an additional 10–20 minutes for the partner controller to be updated. Quit the FTP session. Clear the web browser’s cache, then sign in to SMU. If PFU is running on the controller sign in to, a dialog box shows PFU progress and prevents it from performing other tasks until PFU is complete. NOTE: After firmware update has completed on both controllers, if the system health is degraded and the health reason indicates that the firmware version is incorrect, verify that the correct firmware file has been specified and repeat the update.
If this problem persists, contact technical support. Section II-B: Updating expansion-module firmware A drive enclosure can contain one or two expansion modules. Each expansion module contains an EMP. All modules of the same product model should run the same firmware version. Navigate to the product model then select the OS and click the download button in the firmware section. To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below.
User can specify to update all expansion modules or only specific expansion modules. If they specify to update all expansion modules and the system contains more than one type of enclosure, the update will be attempted on all enclosures in the system. The update will only succeed for enclosures whose type matches the file, and will fail for enclosures of other types.
To update expansion-module firmware: 1. Obtain the appropriate firmware file and download it to the computer or network. For updating all expansion modules, continue with the next step; otherwise, in SMU, determine the address of each expansion module to update: a. In the Configuration View panel, select a drive enclosure. In the enclosure properties table, note each EMP’s bus ID and target ID values.
Hp P2000 G3 Firmware
For example, 0 and 63, and 1 and 63. Bus 0 is the bus that is native to a given controller, while bus 1 is an alternate path through the partner controller. It is recommended to perform update tasks consistently through one controller to avoid confusion. In SMU, prepare to use FTP: a. Determine the network-port IP addresses of the system’s controllers. Verify that the system’s FTP service is enabled.
(Use this command to enable FTP: set protocols ftp enabled) c. Verify that the user will log in as has permission to use the FTP interface. If the system has a single controller, stop I/O to vdisks before starting the firmware update. Open a Command Prompt (Windows) or a terminal window (UNIX) and navigate to the directory containing the firmware file to load. Enter: ftp controller-network-address For example: ftp 10.1.0.9 7. Log in as an FTP user.
Either:. To update all expansion modules, enter: put firmware-file encl.
To update specific expansion modules, enter: put firmware-file encl: EMP-bus-ID:EMP-target-ID For example: put S110R01.bin encl:1:63 CAUTION: Do not perform a power cycle or controller restart during the firmware update. If the update is interrupted or there is a power failure, the module might become inoperative.
Hp P2000 G3 Quickspecs
If this occurs, contact technical support. The module might need to be returned to the factory for reprogramming. It typically takes 2.5 minutes to update each EMP in a D2700 drive enclosure, 6.5 minutes to update each EMP in an MSA70 drive enclosure, 2.5 minutes to update each EMP in a P2000 drive enclosure, or 1.5 minutes to update each EMP in an MSA2000 drive enclosure. Wait for a message that the code load has completed. NOTE: If the update fails, verify that the correct firmware file has been specified and try the update a second time. If it fails again, contact technical support. While updating specific expansion modules, repeat step 8 for each remaining expansion module that needs to be updated.
After updating firmware in an MSA70 drive enclosure, power cycle that enclosure to complete the update process. Quit the FTP session. Verify that each updated expansion module has the correct firmware version. Section II-C: Updating disk firmware. Navigate to the product model then select the OS and click the download button in the firmware section. To install an HP ROM Flash Component or firmware Smart Component, follow the instructions on the HPE web site; otherwise, to install a firmware binary file, follow the steps below. A dual-ported disk can be updated from either controller.
A single-ported disk that is in a vdisk or is a dedicated spare for a vdisk must be updated from the controller that owns the vdisk. Attempting to update a single-ported disk from the non-owning controller will not cause any change to the disk. Disks in single-ported MSA70 drive enclosures must be updated from the controller to which the MSA70 is connected. NOTE: Disks of the same model in the storage system must have the same firmware revision. User can specify to update all disks or only specific disks. If they specify to update all disks and the system contains more than one type of disk, the update will be attempted on all disks in the system. The update will only succeed for disks whose type matches the file, and will fail for disks of other types.
To prepare for update: 1. Obtain the appropriate firmware file and download it to the computer or network. Check the disk manufacturer’s documentation to determine whether disks must be power cycled after firmware update.
While updating all disks of the type that the firmware applies to, continue with the next step; otherwise, in SMU, for each disk to update: a. Determine the enclosure number and slot number of the disk. If the disk is associated with a vdisk and is either SATA or single ported, determine which controller owns the vdisk. In SMU, prepare to use FTP: a.
Determine the network-port IP addresses of the system’s controllers. Verify that the system’s FTP service is enabled. (Use this command to enable FTP: set protocols ftp enabled) c. Verify that the user will log in as has permission to use the FTP interface. Stop I/O to the storage system. During the update all volumes will be temporarily inaccessible to hosts. If I/O is not stopped, mapped hosts will report I/O errors.
Volume access is restored after the update completes. To update disk firmware: 1. Open a Command Prompt (Windows) or a terminal window (UNIX) and navigate to the directory containing the firmware file to load. Enter: ftp controller-network-address For example: ftp 10.1.0.9 3.
Log in as an FTP user 4. Either:. To update all disks of the type that the firmware applies to, enter: put firmware-file disk.
To update specific disks, enter: put firmware-file disk: enclosure-ID:slot-number For example: put firmware-file disk:1:11 CAUTION: Do not power cycle enclosures or restart a controller during the firmware update. If the update is interrupted or there is a power failure, the disk might become inoperative. If this occurs, contact technical support. It typically takes several minutes for the firmware to load. Wait for a message that the update has succeeded. NOTE: If the update fails, verify that the correct firmware file has been specified and try the update a second time.
If it fails again, contact technical support. While updating specific disks, repeat step 4 for each remaining disk to update. Quit the FTP session. If the updated disks must be power cycled: a. Shut down both controllers by using SMU.
Power cycle all enclosures. NOTE: Load firmware to a Seagate 750GB Barracuda ES SATA drive, after spin-up it will be busy for about 50 seconds completing its update. Then it will be ready for host I/O. Verify that each disk has the correct firmware revision.
KB ID 0000248 Dtd 12/05/10 Problem Seen on HP MSA2324sa G2. You attempt to upgrade the firmware on this unit and, it applies to the first controller, that restarts and then it constantly tries to update the other controller. Solution If you’re reading this then you’re probably already in an upgrade loop? The fist step is to stop it looping then sort the firmware out.
Remove controller B (bottom one) from the SAN, (Slacken the 2 thumb screws on the end of the controller, then press the release catches DOWN to eject the controller). Connect to the web management console of controller A Select the SAN Configuration Advanced Settings Firmware Untick the 'Partner Firmware Update' option Apply.